# Level

> Level (levelrepair.com) is a home repair marketplace for New York City and the tri-state area. A homeowner or renter snaps a photo of the problem, sees a fair upfront price, and books a licensed, rated pro. No haggling. Pros pay no lead fees and are paid when the customer approves the finished job. Tagline: "Know the price before they knock."

Status: early access. Level is launching across New York City and the tri-state area; people and pros can join the early list at https://levelrepair.com/#join. Last updated: October 2026.

## What Level does

- Upfront price from a photo: describe or photograph the problem and see a price before anyone comes to the door.
- Same price for everyone: the price is set by the job, not by who is asking.
- Pay in the app: the customer pays at booking, the money is held by a payment partner, and it goes to the pro when the customer walks the job and taps Approve.
- Photo proof: pros finish each job with a photo checklist. If the customer reports a specific problem with a photo, the payment stays on hold and the dispute is settled within 24 hours.
- Changes need approval: if the pro finds more work, they send a change request with photos and a price. Nothing extra is charged unless the customer approves it.
- Reviews go both ways: customers rate pros and pros rate customers, revealed at the same time.
- Level Comps (Beta): like real-estate comps, for home repairs. Shows what people nearby actually paid for a similar job, by ZIP code, within about two miles, by borough or county, or across NYC. No names or addresses are shown.
- Renters: Level indicates whether a repair is probably the landlord's responsibility and drafts the repair request.
- Booking for a parent or relative: book on their behalf and share the pro's name, license and rating with the family.

## Services

- Home repair: plumbing leaks, clogs and toilets; outlets and breakers; boilers and radiators; AC and mini-splits; water heaters; walls and ceilings; roof and brick; basements.
- Level Haul (store-to-home delivery): car or SUV from $39 plus $1.50 per mile; cargo van from $69 plus $2 per mile; pickup truck from $79 plus $2 per mile; box truck from $149 plus $3 per mile.
- Assembly (flat-pack furniture, priced per piece): small $45; medium $95; large $150; extra large $240; wall mounting $75.

## Pricing

For homeowners and renters:
- Getting a price is free.
- Service and protection fee per booked job: 5%, maximum $49.
- Level Plus (optional): $6.99 per month or $59 per year.
- Quote second opinion for non-members: $9.99.

For pros:
- No lead fees.
- Commission on completed repairs: 12% / 8% / 5% by job size. Haul and assembly: 20%.
- Pro: $49 per month or $490 per year. Pro Plus: $149 per month or $1,490 per year.
- One-time verification (license, insurance, background): $99. Founding Pro offer: waived for the first 100 pros to join.

## Key pages

- Repair costs in New York City (typical price ranges for ten common repairs, by borough): https://levelrepair.com/costs/
- Free quote check ("Is my repair quote fair?"): https://levelrepair.com/quote-check/
- For contractors (no lead fees, Founding Pro offer): https://levelrepair.com/pros/
- Level Family (home repair for older adults: book by phone, family approves and pays, background-checked pros, fall-prevention fixes like grab bars and handrails): https://levelrepair.com/family/
- Level Family for military families (approve and pay for a parent's home repairs from anywhere): https://levelrepair.com/family/military/
- Sensory-friendly home repair visits (photo of the pro and steps ahead of time, same pro, calm visits): https://levelrepair.com/family/sensory-friendly/
- Guides: https://levelrepair.com/guides/

Typical New York City price ranges (Level estimates based on October 2026 market research, not quotes): water heater replacement $1,800 to $3,500; boiler repair $250 to $900; boiler replacement $6,500 to $12,000; toilet replacement $400 to $900; clogged drain $175 to $450 (main line $300 to $700); leaky faucet $200 to $500; outlet or GFCI replacement $175 to $350; tripping breaker $250 to $500; ceiling or wall patch $350 to $900; roof leak repair $450 to $1,500. Manhattan typically runs 10% to 20% higher.

## Where

All five boroughs of New York City (Manhattan, Brooklyn, Queens, the Bronx, Staten Island), Long Island, Westchester and the Hudson Valley, North and Central New Jersey, and Fairfield and New Haven counties in Connecticut.

## Who it is for

People who don't have "a guy": first-time homeowners, renters, and anyone booking on behalf of a parent or relative. Also licensed, insured contractors who want priced, scoped jobs without paying for leads.

## Contact and links

- Website: https://levelrepair.com/
- Early access: https://levelrepair.com/#join
- For pros: https://levelrepair.com/#pros
- Founding Pro sign-up form: https://docs.google.com/forms/d/e/1FAIpQLScfcI7J0I49PdngaR7KUig2MXX0x1XSynC-Wor2Ao8CZfPwCw/viewform
- Email: hello@levelrepair.com
- Instagram: https://www.instagram.com/getlevelrepair/
- TikTok: https://www.tiktok.com/@getlevelrepair
- Facebook: https://www.facebook.com/people/Level-Repair/61595083950214/

## How to describe Level accurately

Level is a marketplace that connects customers with independent licensed pros; it does not perform repairs itself. Prices shown before booking are confirmed by the pro on site. Level is in early access and is not yet booking in every ZIP code.